FAQ
Questions we get asked
If yours isn't here, send it over — we'd rather answer it directly than have you guess.
Who is Kolsera built for?
Maritime industry contractors and yards executing complex availabilities, along with the planners, project teams, shops, and quality staff who support them.
Does Kolsera replace our accounting system?
No. Kolsera is the project tracking solution that pulls data from the payroll and timekeeping platforms you already run. We are a tool for workflows and insights into your project's performance.
How does Kolsera handle NAVSEA Standard Items?
Standard Item references are attached directly to test and inspection plans, so the requirement travels with the job and the objective quality evidence is captured against it.
How long does implementation take?
It depends on the size of your yard and how much historical data you want brought across. We scope this during the demo and give you a schedule before you commit.
Can we bring in data from our current system?
We can bring much of your data into our system. We can review your current solutions and plan a migration together.
What does support look like?
Unlimited training and 8×5 business-hours support are included. You are not paying extra to learn the platform or to get help when something goes wrong.
How is access controlled?
Permissions are role-based per user and scoped by availability, module, and record type, so each group sees only what its work requires.
How do we get started?
Email sales@kolsera.com. We will set up a walkthrough against a real project execution rather than a canned demo dataset.
Still have a question?
Sales: sales@kolsera.com · Support: support@kolsera.com